SAFETY:
The safety and wellbeing of our patients and staff are our highest core value. We provide ongoing training and evaluation for all team members to ensure a safe working environment.
CONFIDENTIALITY:
We are committed to maintaining the highest degree of integrity in all our dealings with our patients, both in terms of confidentiality, and the protection of all personal information received in the course of providing our services.
ETHICS:
We always conduct our services honestly and honourably, and expect our patients to do the same.
 
COMMUNICATION:
We listen to our patients and show respect for their views about their health.
We take patients seriously and provide information which patients or others need or want to know in a way they can understand. We will respond to questions or inquiries honestly and fully, without compromising patient’s duty of confidentiality.
PROFESSIONAL CONDUCT:
We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our patients.
If you are concerned about our service feel free to speak to any member of the staff. However, if you wish to take the matter further you can contact:
The Medical Council of Tasmania (03) 622308466
The Health Commission Complaints Commissioner (03) 6233 6348

 

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